Videos and customer reviews of the very first dental practice management software in France

Dental software videos & customer reviews

Episode 1: Entering simple documents using "Drag and Drop"

Episode 7: The Appointment Book

Hello Polynesia.
After Reunion Island, the French Antilles and the African continent, @gatha sets foot on the antipodes in the Pacific...

Avis client

AGATHA Seven

What users think.

A very particular opinion:

July 27, 2022 Dr. F. E. It is with pleasure that I respond to your survey. Due to my numerous locum tenens and collaborations, I have had to use the main dental software programs. For many, it was a real hassle, but I had no choice. I recently used LOGOSw, which stood out from the crowd, but the AGATHA Seven software I currently use is by far the simplest. Unlike all the others, it is centered on a true graphical diagram, and entering procedures using tools placed on this large diagram is incredibly easy. Based on my experience with other software, my few suggestions were taken into account quite quickly, and I particularly appreciate the availability and helpfulness of the customer support team. I hope I won't have to change software again. Sorry, you asked for a brief comment, which isn't quite what I wanted...

List of emails received following the survey conducted on July 11, 2021.

July 12, 2021 Dr. Q. REMI It's a pleasure to use the software every day; even the patients are impressed. The customer service is as competent, fast, efficient, and friendly as ever. Well done and thank you.
12/07/2021 Dr B. NADINE Always there when we have a problem.
12/07/2021 Dr K. JEAN MARC Always well received and efficient.
July 12, 2021 Dr. L. Frédéric Agatha is still as efficient as ever, even though the software is certainly hampered by increasing administrative complexities. Customer service remains consistently high-quality, which is reassuring.
July 12, 2021 Dr. B. PHILIPPE A huge THANK YOU to all of you working behind the scenes. Always true to the DUCROS image. Thank you Caroline, William, and Nicolas for your professionalism and your PATIENCE, which was often sorely tested. The Doctor and I wish you a wonderful summer.
12/07/2021 Dr. NS BENEDICTE, User for 21 years, very user-friendly software and easy to enter procedures. M: 9/10, always responsive to resolve any issues.
12/07/2021 Dr S. CHRISTOPHE Nothing to say.

12/07/2021 Dr. S. Christine Because there's always room for improvement... Everything is OK for me. M: 9/10 Because I only use it rarely and each time the problem is solved quickly. Ducros can keep going.
July 12, 2021 Dr. P. ANNE The hotline is almost always reachable immediately; problems are resolved instantly via TeamViewer, and, as an added bonus, minor computer issues are resolved or advice is given free of charge, even though it has nothing to do with the Agatha software. This has allowed me, for the 26 years I've been an Agatha user, to avoid paying for a hardware subscription... PS: In 2005, I had a colleague who preferred Julie: customer service was unreachable from the very first problem...
13/07/2021 Dr. B. PATRICK I have been a user of Agatha software for over 20 years and I am satisfied with their service. They are always responsive when you contact the hotline.
13/07/2021 Dr. L. CHRISTOPHE Longtime user.... M: 9/10 same (I've had Visiodent and Logos Agatha is better!)
19/07/2021 Dr S. DANIEL 9/10 for the software and 10/10 for maintenance.
July 20, 2021 Dr. C. JEAN, hello. As a long-time user of your system, I wanted to express my full support for its quality and simplicity. But above all, a big thank you to your team, who are always attentive and able to resolve all our problems with astonishing speed. Well done!

July 20, 2021 Dr. B. Florence Hello. As a user for several decades, I appreciate its ease of use, especially since I'm not at all familiar with computers. It's particularly easy to use because it's clear and instructive. Customer support is always available; they've never failed to respond, even to questions about terminology! 10/10. Compared to other software, I've even managed to convince one of my friends to switch to another program! Keep up the good work.
July 24, 2021 Dr. G. BRUNO Hello. As a user since 1990 (yes, already!), I give you an excellent rating for the software and kudos to the customer service team, who are always available and responsive. If I were to nitpick, I would say that the appointment book could perhaps be improved. (My assistant, who uses it, doesn't like it very much, and sometimes I think she's right, but I'm not the one who uses it.) And the management assistance is a bit outdated. I've been enjoying AGATHA for over thirty years now. Thank you for everything and happy holidays.
27/07/2021 Dr. LB Josiane: Perfect maintenance, telephone support service used 3 or 4 times a year. The ease and pleasure of having the same contacts over the years.

28/07/2021 Dr. G. NICOLAS Thank you for your efficiency. Have a well-deserved holiday, everyone.
February 20, 2022 Dr. B. Marc I ceased my practice at the beginning of February. I was very satisfied with the software, particularly during the complex transition to the CCAM (French Classification of Medical Procedures), which went smoothly, and I thank the technicians who always responded efficiently to my requests. Sincerely.
October 17, 2022 Dr. P. Daniel I am writing to inform you that at the end of the year, I am returning the turbine! The practice will not have a successor, and I will not have the pleasure of extolling the many merits of Agatha, which is a shame... As a long-time user, I remember the delivery of these enormous computers and their small floppy disks. I wanted to thank you for the rigorous approach, a true hallmark of your work, that you have demonstrated all these years, culminating in the management of the real mess of recent years. Thank you and well done! Kind regards from a satisfied user.

Our address

AGATHA Seven SARL

11 rue Court de Gébelin

30000 NIMES

Phone: +33 4 66 84 00 36

Hours of operation

Monday to Thursday: 9:00 AM – 12:30 PM & 1:30 PM – 6:00 PM

Friday: 9:00 AM – 12:30 PM & 1:30 PM – 5:00 PM